Here We Go! Expansion Update
by Jim Nelson, General Manager
After more than a dozen fixture drawings (a drawing for placement of new retail fixtures and aisles) we have a fixture plan. You may have noticed these drawings hanging by the deli and the front end of the store.
We have hired an architect. The frm we selected was Foodlines, which is a division of Erickson Sullivan Architects. This firm was selected due to their background in working with food establishments and I also felt they had the correct personality for the project and working with the co-op. We recently received our construction drawings which we will provide to general contractors for bidding for the construction part of the expansion. These drawings will also be used to obtain all the proper permits required by the city.
We have ordered many of the retail refrigeration fixtures and so far all retail fixtures are re- conditioned. We will be installing new Meat, Dairy, and Freezer walk- in coolers. Beginning in mid to late June some early removal of old retail refrigeration fixtures will begin. The frst project will be the installation of a new 32-ft dairy case.
We plan on posting notices on fixtures telling you when they will be removed and the time frame you may not be able to acquire some products. We will do all we can, but in reality, over the next 90 days there will be some shopping challenges. The end results will be worth the "pardon our dust, remodel we must."
We acquired the Eyes of the World space on July 1 and hope to start some construction work immediately. We will be expanding the current second foor offce across the back of the new space. Two other immediate projects will be the foor and ceiling in the new space.
The current plan is to open the new space for shopping by at least the first of October, maybe a few days sooner.
We are still accepting Member Loans. Frankly, we are on a very tight budget, and few extra dollars would help. If you can provide the co-op with a loan, it will be very much appreciated and put to good use.
Thank you Secure Recyclers and Donors
We wish to thank Secure Recyclers for hosting a terrifc electronic recycling event on Earth Day, April 22 in the Open Harvest parking lot. We also extend our appreciation to those of you that delivered your outdated electronic equipment to this fundraiser for our expansion project. In the end, over $400 was raised. Need more stuff recycled? Check them out at securerecyclers.com
Expansion Update and Shopping Information
As you have probably heard, we are about to embark on a large expansion project! On July 1, 2009 we will be taking over the space to the west of us that is currently occupied by Eyes of the World.
Starting at the end of June, and then into the following months of expansion, there will be lots of transitions and things shifting in the store. We will do our best to inform you as soon as possible of the changes before they happen, but please be prepared to be "flexible" over the next few months.
At times there may be departments and sections of the store that will be closed for a day or two, but we hope to only close the entire store for no more than a day when the wall between the two stores comes down.
Look to the expansion board at the front of the store and other postings around the store that will notify you in advance of the changes before they happen.
Please let us know if there is anything we can do as a store to help you, our customers, make it through expansion with as much ease as possible!
Open Harvest Expanding on South Street
by Jim Nelson, General Manager
After more than three years of searching for an opportunity to expand or relocate Open Harvest, we have finally made some progress. On March 5, we signed an agreement with our landlords the Sup Family to acquire more space within the South Street Center. We will be expanding into the Eyes of the World space, which will provide us an additional 4,000 square feet.
This will allow us to increase our square footage of retail space and our inventory offerings. We hope to offer you more healthy food items as well as an expanded selection of non-food items like batteries, light bulbs, and more. We are planning a major expansion of the meat and seafood department which you as members have asked for, and also more pet foods, cleaning and paper goods. We will also offer other items such as water softener salt, bagged ice, etc.
Additionally, we hope to offer organic and local selections of wine and beer and an expanded gift department. Also, we can offer more fresh cut flowers, potted plants and arranged bouquets.
Open Harvest will take possession of the Eyes of the World space on or before July 1, 2009 and we hope to be open there by October 1. We anticipate that the store will remain open during the entire project and there should not be a need to close even for a single day. Most of the work can be done with the wall dividing the two spaces remaining in place until near the end of the project.
One of the exciting things about this project is the time frame we have to plan. Even though we have been working on a pro forma, sources and uses detail and leasehold improvement and fixture budgets, we will have time to fine tune them further into the project. During these challenging economic times, we feel we will be getting a very good bang for the buck for our dollars. Many contractors, sub contractors and vendors are desperately looking for business. This should provide us with value!
Union Bank has remained a strong partner on this project. Basically, they are the only bank that supported our concept and our plans to grow. Their support is appreciated more than they can possibly understand.
Our original member loan campaign fell short of our goal, but we did reach a level that supports our current expansion plans. In this economic climate, I feel our plans to expand into the Eyes of the World space pose less financial risk to the co-op than our previous project.
It is my vision that the co-op will continue to seek out any future possibility of Open Harvest owning our own green building, and/or finding an empty space that positions the co-op for the long term. We know South Street Plaza offers some parking challenges, however, this is the best scenario in the current business climate and for the present financial position of Open Harvest.
We will be posting progress reports in the store to keep our membership updated and will ask for volunteer help as the project moves forward. I know we can count on a great response.
If you have questions regarding this expansion project, my door is always open, or give me a call at the store.
We are Staying on South Street!
by Keith Dubas, Board Chair
We are staying on South Street! That is exciting! This news should bring a sigh of relief to many of our member-owners and customers who wanted to see us stay put. Since locating here in 1990, this location has been good to the co-op. We've grown in sales and now have over 2800 member- owners.
The City of Lincoln has invested in the street bringing new paving, lighting and landscape to the blocks between 8th and 17th Street. New trees have been planted on South Street along the parking lot and the South Street Business and Civic Association is working to strengthen cooperation between businesses and the surrounding neighborhoods. An attempt is being made to make the area a neighborhood center.
This progress has been a team effort. Our gratitude goes out to everyone that generously supported our member loan campaign as well as the Member Loan Committee and those working the phones. Our thanks also goes to the member-owners and all of our customers that have been supportive of both expansion and even relocation when that seemed a possibility. Thanks are due to our General Manager Jim Nelson, and Assistant General Manager Margot Conrad for shepherding us through to this stage of the process. Appreciation goes to the Open Harvest staff too, as they have been patient and dedicated as the prospect of change has faced them for several years now. Also, many thanks go to the Board of Directors, the Expansion Committee and the member-owners who participated in our surveys.
But we are depending on you, the member-owners, for continued support. This can be shown first by your continued patronage of Open Harvest. Think of it first when shopping. Secondly, if you've committed to a loan to the co-op, we appreciate you following through with it, and if it is responsible, increasing the loan amount. If you haven't offered a loan yet, please consider if it is feasible for you to make one.
While there may be other options presented to the member-owners for participation in the expansion cost in the future, the loans are the number one means of making the expansion possible. The more member-owner loans we receive, the less the co-op will need to borrow from the bank. If you check our loan offer, you'll see that it offers good interest rates compared to most commercially available CD's.
The next stage of the expansion project is physical planning and plan implementation. Much preparation, work and training will be going on behind the scenes. Early projections estimate an opening of October 1. For all of us thinking about expansion for the past three years, this is really very exciting!
Harv-Aid Expansion Benefit
A beneft for Open Harvest was held March 22 at the Box Awesome venue under the bridge at 9th and O Streets, raising over $1200 for the expansion project. The event was organized by deli staff Kristen Stenger and Heather Sticka. "We were talking at work, and we were just wondering what people like us could do," Stenger said. "What could we do to help this store? We knew that the store could use everything that we could get. We have been doing a member loan campaign, and that just wasn't something that people like us, or any of the people (at the concert) could really do. So we decided, what could we do? We could put on a beneft show; we could play music."
The event featured music by Corey Kibler, Luke Sticka, AM Revival, Tsumi, Jodi Loves Hinkley, and Domestica. The Basharaat belly dancers performed upstairs. The lower level featured DJs Blac, Bentone, Spence, and Miss Knotty. Open Harvest staff prepared fresh hand made sushi.
"I'm really pleased with how much everyone was willing to help. That's why it went so smoothly. Every one cares about the store, and helped make it a really successful night." said Stenger. Thanks goes to everyone that came out and showed their support and all the bands, DJs and belly dancers, the staff and volunteers, the artists and businesses that donated, the graphic designer, and sushi makers. Special thanks go to the Box Awesome for the use of their space.
News Release: Open Harvest to Expand at South Street
March 9, 2009
This fall Open Harvest will be doubling its size and expanding within the South Street Plaza Shopping Complex. Open Harvest has obtained the space now occupied by Eyes of the World. This expansion project should be completed by October 1, 2009.
Jim Nelson, General Manager of Open Harvest Cooperative Grocery announced the news March 6, 2009. "We have completed all negotiations and have signed a new lease with our landlord. Open Harvest has been in the expansion/re-location mode for more than three years," said Nelson. "We have been very selective in our search to find the correct new space for the co-op and we feel strongly this is the right decision at this time."
"We will be expanding our product line and bringing new departments to our member and non-member customer base. Our customers have asked us to give priority to expanding our organic/natural meat/seafood offerings, cleaning supplies and paper goods as well as pet foods. We will also be focusing on expanding our current departments," said Nelson.
Open Harvest started as a buying club in 1971 and today has over 2,800 members. The goal of Open Harvest is to provide good health through good nutrition. Open Harvest provides high quality and natural foods with a high level of service. Open Harvest is a member-owned retail cooperative dedicated to equitable employment practices, support of local producers, consumer education, and sustainable agricultural practices.
Open Harvest Challenged! A Critical Time for our Co-op
by Keith Dubas, Board Chair
Just imagine our community without Open Harvest. What would losing a 33 year old local business which you own mean to you? Who will you trust to provide you with an array of healthy alternatives?
As you know, we are running a Member Loan Campaign asking you to create a better Open Harvest: one of expanded products, better pricing and improved parking. We will accomplish this goal by raising $450,000 of loan support from the member-owners of the store - you and me. Beginning in mid-November, the campaign has been successful in raising $115,000 in loans in the first month. However, we need to do more. Union Bank supports the co-op with the promise of a sizable loan with a low-interest rate if we can secure the $450,000. A "Go" or "No Go" decision to move has to be made by the end of January. The future of Open Harvest depends on all of us coming together at this important time.
The decision to proceed with the campaign was difficult. The Board was hesitant going forward in this economic climate. However, we face a tough problem: if the co-op does not expand, it may not thrive. Jim Nelson's article explains some of the challenges we face in our current space.
There are three options. The first alternative is a potential relocation to Indian Village Shopping Plaza, doubling our current space at the same time as reducing our rent. Open Harvest has the opportunity to be the anchor tenant at a community-oriented shopping center. Talks are in place with the City's Urban Development Department to upgrade the area. This space will allow us to offer twice as many products and will resolve our current parking and efficiency problems. The location at 13th and High is easily accessible from Highway 2 and South 9th and 10th Streets.
The second option would be to secure additional space at our existing location with an attempt to negotiate a more favorable rent. This would buy some time, but the difficult parking situation would still persist. The cost to expand would be sizeable, yet would not fully address our needs.
The third option is to stay where we are and do nothing. We have outgrown our current location. We cannot remain sustainable at 1618 South Street indefinitely.
The future of Open Harvest depends on all of us: the member-owners. Please support Open Harvest this year with a loan or, pass this article on to a friend or family member. Timing is critical. We need your commitment in January or we cannot move forward. If you have already committed to a loan, thank you and consider strengthening the future of Open Harvest by raising the amount. Terms and pledge cards are available at Open Harvest or call Jim Nelson or Margot Conrad at the store.
The success of Open Harvest depends on us. It is our store. Can you imagine our lives without it?
Imagining the future
Ingrid Kirst, Board Member
Over the last three and a half years, I have had the privilege and the responsibility of being an Open Harvest Board Member. During this time, the store has grown and prospered. More and more of you have joined Open Harvest as member-owners, and now rely on the store to provide healthy products for you and your family.
The store's growth has been fantastic, but it has led to a dilemma. How can Open Harvest provide more products, keep the shelves stocked with our current offerings, and stay in our current space? The existing store is packed and there's no room to grow. From everything the board has discussed over the last few years, I believe that a move to Indian Village is critical for the store to continue to thrive, and therefore I am making a generous loan to Open Harvest to ensure its future.
Why am I loaning my hard-earned money? There are so many reasons. First, and foremost, I am making a loan because I believe in Open Harvest and in the future of the store in our community. I want to give back to the store and our community which has provided so much to me. It's also very important to me to invest my money locally and in cooperation with all of you. Together we will create the city that we want to live in.
Why I Invest in Open Harvest's Future
by Tim K. Johnson, Member-Owner
I've always thought the idea of a co-op grocery/bakery/deli was a good idea and began volunteering when I became aware of it back in the early days. I've enjoyed the friendships, as well as the good food over the years. Open Harvest has always been more than just a grocery store with its "buy local" organic emphasis, support of green concepts, educational, and community aspects as well as being cooperatively owned and operated. From its humble beginnings to a planned new space, it has amazed me with the dedication, hard work and foresight of its employees, volunteers and Board. With the current economic conditions, and the interest rates for investments being so low, it seems logical, as well as the right thing to do to consider loaning Open Harvest some of your investment monies. Please join me in doing our part to insure that Open Harvest has a long and healthy future.
UPDATE ON OPEN HARVEST EXPANSION
July 23, 2008
Dear Customers,
We are pleased to report that Open Harvest is one step closer to finding a new, larger home. The co-op has signed a Letter of Intent to lease space in the Indian Village Shopping Center at 13th & High Streets. The space is about 12,000 square feet, more than twice what we have now. Just about a mile from the current store, Indian Village is within a block of a StarTran bus route and a couple of blocks from the city bike trail. The market study of the area is very positive, a location that sets the stage for the co-op to be in a strong position for many years.
There is another exciting part of the projected move. A group of investors who are friends of the co-op have signed a Purchase Order to acquire Indian Village Shopping Center. They plan to turn it into a green, community-friendly center with outdoor seating areas, an attractive front, beautiful landscaping, a new parking lot, and compatible businesses such as a coffeeshop, bookstore, bike shop, music store, and more.
If all goes as planned, Open Harvest hopes to open in the new location in Spring 2009. We will you keep you posted on developments. Check this site, News Bites newsletter, and the Expansion bulletin board at the front of the store for updates.
Bountiful thanks for your continued support. We couldn't make this move without you, our valued customers.
Jim Nelson, General Manager
Margot Conrad, Assistant GM
A New Future for Open Harvest
By Jackie Barnhardt, Outreach and Membership Director
Possibilities are exciting as we explore opportunities for a new venture for Open Harvest in the Indian Village Shopping Plaza. Expanding our space to 12,000 square feet all means, in addition to the fine service you have come to know from all of our departments, we will be able to offer more local foods, fulfill more customer requests, and offer a greater variety of your everyday products. We also look forward to meeting our new neighbors!
Our current location at 16th and South has a total of 5500 square feet. Our new site will have nearly 10,000 square feet of retail space and greater capacity for our store room, office space and a new community room for classes and meetings. Open Harvest will be able to expand product lines in all departments and we are pleased to announce plans to add new departments and services to our cooperative.
Open Harvest is Lincoln's exclusive full service natural and organic store. We are committed to social and environmental responsibility and have been supporting local since 1975.
- NEW! Wine and Beer featuring organic wines and beers, local microbrews and more
- NEW! Customer Service Center offering postage, bus passes, faxing and more
- NEW! Open Harvest Community Room for education, cooking classes and more, supporting our mission to fulfill good health through good nutrition
- Produce Lincoln's largest selection of organic produce offers even more varieties and an expanded selection of fresh, locally grown produce
- Meat and Seafood presenting fresh fish and sustainable seafood, and Lincoln's best choice of natural and local beef, bison, chicken, pork, lamb, turkey, steaks, hams, and ostrich
- Deli offering even more made-from-scratch salads, soups, sandwiches, entrees, and other delicious choices including party trays and special orders
- Bakery creating a more bountiful assortment of organic whole grain breads, new cakes, pastries, cookies and gluten-free specialty items and party trays
- Cheese presenting a greater array of international, domestic, and local cheeses, and offering gourmet cheese trays
- Dairy offering more kinds of milk, soy and rice milks, and yogurt
- Grocery adding many more aisles to choose from and an abundant assortment of new products for your family and your pets
- Supplements, Health and Beauty announcing Open Harvest quality branded supplements, new cosmetics, and an expanded bulk body care section with additional shampoos, conditioners, lotions, soaps, essential oils and more
- Household scouting for the best quality environmentally friendly cleaning products and supplies for your home and kitchen
- Floral offering a colorful variety of flowers from local and world wide sustainable growers
- Bulk adding more tasty snacks and more Fair Trade coffees and teas
- Gifts enhancing the assortment of fine accessories for cooking needs and quality kitchen tools and food gadgets
- Books stocking an enriched mixture of cookbooks, nutrition and health books, and with book signings by local authors
- Herbs adding more of the freshest bulk herb varieties in town
January 2008
Expansion Search Continues
By Jim Nelson, General Manager
The expansion committee and I continue to explore sites for a possible new location for Open Harvest Cooperative Grocery.
There are many factors to consider in today's economy and making the correct decision for the future of Open Harvest is a serious one. This is a day by day process we are investing diligent effort. You can feel confident that we working hard toward managing both the short and long term future of your co-op.
Once we identify a location that will both serve our membership and make financial sense for the co-op, the Board of Directors will review the information and make a decision. After a site has been approved, we will enter into a second stage of the expansion process which involves store design, arranging financing, and fundraising.
As we research locations, we are continuing to position ourselves to be a strong organization which is ready to take advantage of opportunities for expansion.
Thank you for your continued patronage and membership. We need you to help us build a strong future for Open Harvest.
July 2007
Expansion Location Research
Submitted by the Expansion Committee
Last fall Open Harvest completed a market study which identified our primary trade area. As a part of the market study, the Expansion Committee asked the consultant to give feedback on a few specific sites. The first recommendation was to explore whether or not we would be able to expand in our current site, but only if we were able to address the limited parking.
After doing more research, we determined that the parking issues would not change and our options for more space in our current location are limited. Therefore, we have moved on to exploring other site options.
Expansion Criteria
We are using a site matrix with five basic criteria as a first filter. The five criteria are: a minimum of 12,000 square feet, an existing loading dock, adequate parking, a location within 3 miles of the current location, and the potential for further expansion in the future..
The map that is represented here is also posted at the front of the store. It shows our primary trade area as well as concentric circles representing one and two mile radii from our current location. The black dots represent potential relocation sites that have been explored thus far..
We have done several surveys over the last few years in addition to the focus group interviews that were done last fall. We have heard very clearly from our member-owners that we need to be looking for a new location which is close to our current location. Other things that have been highlighted as being of importance to our member-owners are a bigger deli seating area, better parking, a larger storefront with a small store feel, staying in the heart of Lincoln, and being a community center.
Our work to find a new home will continue and we will keep you informed as to what direction things are heading. The Expansion Committee has been charged with recommending a course of action to the Board of Directors. The committee (Keith Dubas, Dave Eckmann, Miles Bryant, Alene Swinehart, Jean Helms, Jackie Barnhardt, Jim Larson, Pat Lombardi, Anne McCollister, Steve Larrick and Elizabeth Nelson) has met monthly since February 2006 and will continue to meet throughout the expansion process.
The Board has retained Jean Helms, former General Manager, as a consultant to the Expansion Committee. She will serve in that capacity at least until a new GM is hired. The Board, in conjunction with the new General Manager will continue to finalize decisions regarding the expansion process.
January 2007
Community Cafés
By Jean Helms, General Manager
Just how important is Open Harvest to the health of our community? We decided to ask for member-owner input on this question. One thing that we wanted to know is how we might proactively create a healthier community. We initiated a dialogue that would educate us and validate our intuitive sense of our role in our community.
In August and September of 2006, we held five Community Cafés attracting 50 people. Participants were identified at random from our membership and mailing lists. The Community Cafés were held at the Green Gateau in downtown Lincoln, as it was an elegant café setting that provided delicious desserts.
The Café participants included member-owners (lifetime, new, lapsed, and volunteers), plus a few current and former employees. The range of participants allowed us to include diverse perspectives. In the end, we came away with twenty pages of data, gathered from sharing thoughts and ideas that were recorded on index cards and flip charts. This data has been condensed into six themes which emerged. The data will be immensely beneficial to us as we continue to build our future.
If you want to know more about the process used, the World Café construct can be found at www.theworldcafe.com.
Emerging Themes
The question: "After 50 years in business [in 2025], how has Open Harvest (OH) - a thriving local cooperative - created a healthier community for everyone?" Specific comments are italicized.
- By offering
healthy food and wellness
to more people through...
- Expanded products and services. A healthy, vibrant, larger storefront that still has the co-op feel. OH should have the best organic produce in Lincoln.
- Increased visibility - get the word out. We can create a spider web of awareness. Stay tuned to value. Have an on staff marketing director as soon as possible.
- Increased accessibility - attract the customers of the future. Why is this important? Because I want my grandkids to have this experience! Be a welcoming place to everyone. We can influence the health of the next generation.
- Networking. Partnerships.
Connections.
- OH is an anchor store in a green mall or larger building. Community of complimentary, like-minded businesses working together.
- Build community connections with institutions, businesses, producers. We can strengthen the community through food. We can be a catalyst for increasingly healthy living of the community at large.
- Support other Co-op startups. Be a catalyst for other co-op businesses - childcare co-op, co-op housing, etc.
- Open Harvest is a role model...
- Of a socially conscious business. OH offers an example where community is more important than profit. We can continue to promote better earth attitudes and wise use of our energy and money.
- Of a functional family. Raise consciousness, put energy back into the family, recognize food as medicine. High-consciousness companies have analyzed the impact of these kinds of cultures.
- Educate. Educate. Educate.
- More classes about food and other health topics. Increase our educational role in the community. OH can be an ambassador for health.
- Promote healthier lifestyles and exercise. Role model/magnet for healthy lifestyle. Heighten awareness/education on healthy living. OH offers healthy lifestyle resources, maybe more than just food and nutrition.
- Offer resources for information. Provide a resource library. Draw clients through classes - classes support OH.
- Grow. Change is good.
- Create a vibrant, larger storefront with a small store feel. Stay unique. Stay cozy. Staff knows me and I know them, I wouldn't want to lose that.
- Keep store in the heart of Lincoln. Eventually expand to other parts of Lincoln/neighborhood stores. Needs to be walkable, bikeable, and accessible to busline. Located in a central, accessible place in Lincoln.
- Don't go too far, too fast . Watch the trends. Capture and foster momentum. Larger, but not too large. Balanced growth. Build the foundation very strong before branching out.
- Social Aspect
- Open Harvest is a community center. There's a social magic. We can make OH a place to go and BE, not just a place to go and BUY. We go to OH because it feels like a community. OH offers a place to feel connected to - to people with similar concerns, priorities, lifestyle objectives.
- Open Harvest is a gathering place. I wish we had space to have more discussions like these. We have the ability to bring people together.
Market Study Examines Open Harvest Expansion
Submitted by the Expansion Committee
The market study commissioned by the Open Harvest Board of Directors is complete. It took a four-pronged approach: (1) A customer address and transaction study of 725 randomly-chosen shoppers. (2) Transaction amounts per U.S. Census tract. (3) Fieldwork: visits of Open Harvest, other grocery stores in town, possible relocation sites suggested by the Expansion Committee, and the general geography of Lincoln. (4) Discussion with senior management and Board.
Strategically, the report states that there is a large untapped market for a natural food store. This finding was not surprising. Other facts emerged that are now presented to the membership: (1) We now know our core trade area. (2) Our immediate priority and emphasis is on strengthening our current location. (3) All future core sites are near our present location. (4) The store must at minimum double its current selling space, and increase parking within two years.
The questions are: How do we meet this need and are we prepared to do so? What must we do? The study lists options for us. (1) There are site characteristics for a relocation of our entire store. (2) There is an option for in-house renovation. (3) And, there is a long-range plan involving additional stores. No decisions have been made at this time.
The expansion committee has been charged with recommending a course of action to the Board of Directors. The committee (Keith Dubas, Dave Eckmann, Miles Bryant, Terrence Moore, Alene Swinehart, Jean Helms, Jackie Barnhardt, Jim Larson, Pat Lombardi, Anne McCollister, Steve Larrick and Elizabeth Nelson) has met monthly since February 2006 and will continue to meet throughout the expansion process. The Board, in conjunction with the General Manager will finalize decisions.
Open Harvest has made great progress since our humble beginnings in 1975. We appreciate your continued support. Questions and comments can be directed to: harvest@openharvest.coop or the general manager, Jean Helms, at 475-9069.
October 2006
Cupcake Committee
By Jean Helms, General Manager
The Cupcake Committee idea was born out of the need for another assessment of our internal operations before expansion. An organizational assessment helps identify the areas of the business that need to be strengthened before opening a larger or new store. Developing and refining key systems increases the operating capacity of the co-op. Over the last few years, we have used several methods for assessing internal readiness including surveys, a store audit by our peers in the industry, co-op consultants, and the cupcake committee.
Jackie, our Outreach Director, can take credit for the idea of serving cupcakes at these meetings, since a 'Cupcake Committee' sounded more enticing than an 'Internal Readiness Committee'. Offering food creates camaraderie, and it was a nice reward for those who participated. The Cupcake Committee was made up of twelve staff members that met three times this summer. The three areas of assessment included Staff, Retail and Membership/Outreach. In a nutshell, what we found is that we can rate ourselves at least 9 out of 10 in most areas. There are a few last priorities which will be addressed in the next year, and thus make us more ready to take on new challenges.
Community Café
During August and September we randomly selected members, volunteers, staff, and potential members to participate in five gatherings called the Community Café. We asked people to give us input on the future of our organization and how we can best serve the community. The Café is built on the assumption that people already have within them the wisdom and creativity to confront even the most difficult challenges. All five conversations had similarities and differences. It is essential that we spend the time to pull together the information in an easy-to-understand format.
Read more about the Community Cafés in the next issue of News Bites. For more information about the World Café process, go to www.theworldcafe.com
July 2006
Expansion Committee Summer Report
By Keith Dubas, Board Chair and Dave Eckmann, Past Board Chair
There is a great deal of discussion among our members and customers concerning Open Harvest's possible relocation/expansion. It is great to have this excitement among the shoppers at the Co-op. The Board utilizes the newsletter as one of the vehicles for keeping everyone informed with accurate information. In this article, we are presenting the facts to date.
First, we are in the exploratory stage. The Board and specifically the Expansion Committee is laying the groundwork for what we anticipate will be a successful project. The process for decision making has been outlined. Several tools will be employed to obtain member/customer/staff opinions.
Here is some background on why we are considering this course:
About five years ago as sales continued to increase and the need for additional space began to become evident the Board began discussing possibilities for expansion. The Co-op has met or is close to achieving most of the financial and operational goals we need to reach for a successful change.
It became apparent at about the same time that South Street from 9th to 17th Streets was going to be renovated by the City. The City Urban Development Department urged the business and neighborhood associations to group together to work with them on a plan. That group, The South Street Business and Civic Association, has strong representation from the Co-op. Area property owners and developers have contacted the Coop about the Co-op's future in this redevelopment area, but any discussion has only been exploratory in nature. No commitments have been made: simply initial contacts and discussion.
The Expansion Committee of the Co-op is made up of Board members, management, staff and member-owners. The group thus far has studied other co-op's expansion programs and established a timeline.
In the coming months the Expansion Committee will be hosting group interviews with member-owners, staff and shoppers. At the last meeting, May 24th, a matrix of potential sites was developed that included needs and desires for the future of the Co-op. There were many sites listed in the matrix because nothing has been ruled out. That is also the case regarding what kind of store(s) we envision. We plan to use the group interviews to inform the evolving opinion gathering.
Recently a retreat was held for Board, our General Manager and senior staff where we met with a general manager of a Wisconsin co-op that had gone through an expansion this past year. She offered a critical evaluation of their co-op's expansion process, both the successes and the misses. Once again, lots of ideas were discussed.
This November a market study will be done. The results will be very informative and add to the validity of the Board's eventual decision on expansion. After that the variables will begin to sort out. All this is a lot of activity yet it is still preliminary. We emphasize that no decisions have been made about the nature of expansion, but progress has been made and a process is being followed.
It is difficult to be patient, but that is what is needed most as the process goes forward. It is our intention that through research and opinion gathering we will succeed in making intelligent, consensus decisions. There is lots of work still to do, and we seek your support as we help build our future. We'll use this newsletter and website to keep you informed. You can contact us at harvest@openharvest.coop.
April 2006
Expansion Committee Report: Feasibility Stage in 2006
By Jean Helms, General Manager and Keith Dubas, 2006 Board Chair
An Expansion Committee has been formed of Co-op Board members, staff and longtime member-owners. This dedicated group is building a foundation for supporting an Expansion Project over the next three years. The Expansion Committee members are Alene Swinehart, Bill Locke, Dave Eckmann, Elizabeth Nelson, Jackie Barnhardt, Jean Helms, Keith Dubas, Miles Bryant, Pat Lombardi, and Terrence Moore.
Currently we are in what is known as the Feasibility Stage of Expansion. The subsections in this stage include Commitment/Planning, Strengthening/Positioning, and Site Search/Securing. Some of the actual activities involved in this stage are developing alignment within the organization, conducting market analysis, building profitability, strengthening operations, and developing a financing strategy. We expect to be in this stage for at least the remainder of 2006.
The main role of the Expansion Committee is to support the Board and Management in its work in these areas. Some of the upcoming work of the committee will be to review the draft Sources and Uses budget, draft guidelines for focus groups, conduct a member-owner survey, and prioritize criteria for a site search.
In order to fully engage our member-owners in the process the Expansion Committee will be stepping up our linkage through direct contact, surveys and focus groups. Later in the process, we will also have informational meetings. If you are interested in joining the committee, attending monthly meetings and homework in-between, you may leave a message for Jean at 475-9069 or email us at harvest@openharvest.coop. These communication avenues work for general comments and suggestions as well. Please include an email address or phone number.
This is an exciting time in the history of the Cooperative. Sales growth is a good problem to have, however we need to know what our options are when the growth overtakes the capacity of our current location.
January 2006
Membership Asks About Co-op Expansion
By Dave Eckmann, 2005 Board Chair
For those of you unable to attend the Annual Meeting in October, I would like to refer you to the Fiscal Year 2005 Annual Report prepared by Jean Helms. It is a concise, comprehensive overview of the Coop. You can find it at www.openharvest.coop.
The Report led to a general discussion about our future. I answered a question on many people's minds- namely, why didn't we move into the space vacated by Godfather's? There were two reasons: (1) it would not solve the parking problem, and (2) we simply weren't ready. Parking has long been a source of complaint. The recent survey listed about half the membership found it inadequate.
We have enlisted the help of a handful of consultants who are aiding the board and management in working through the feasibility stage of an expansion project. A "green light scenario" has been created which provides benchmarks to determine our capacity for moving forward with Expansion Plans. Since then, we have been working to meet these criteria. Some of these benchmarks include 50% sales to members (currently 47%), 2000 Active Member-Owners (currently close to 1900), Sales of $3 Million (last year $2.7 Million) and a cash reserve of $150,000 (currently about $130,000).
As you can see, we're close. The operation has become more professional- there is better training for staff, management and board, better equipment and facilities, a better financial profile and better standing with local lenders. We need to consider Risk. When we moved from Randolph St. to South St., there was a lot of strategic planning done. Yet the projections were overstated and the store almost had to close the first year. So, we are working hard to plan more carefully and conservatively this time.
There were good questions asked at the Annual Meeting about expansion/relocation. Most had to do with When? and Where? The When is sometime in the next two years and the Where is somewhere close by. Right now, lots of things are going on in the South Street area and we are looking at that. We are a member of the South Street Business and Civic Association and are talking with developers and civic leaders. This is complex. Will South Street be declared a blighted area? Where is the city funding for this project? When will it start? Do we buy/build, rent? What will a new store look like? Right now, this is all up in the air. The current board and management have been getting ready. Decisions are not that far off. When we passed the recent referendum updating our legal status, we asked for help from the membership and got it. Two things coming up are an expansion committee, and focus groups. There will be plenty of work to go around. I say, let's continue to work together; that is our strength. If you would like to help or offer comments, you can leave a note in the suggestion box at the store or e-mail: harvest@openharvest.coop.
July 2004
Expansion
By Dave Eckmann, 2004 Board Chair
Let's take a few moments to think about two issues concerning Open Harvest. Both are two-headed: the first is expansion/competition; the second is membership/involvement.
Expansion is obvious. You've seen the added check-out line and new check-out system- both needed to deal with increased sales and longer lines. Currently, membership is just under 2000- the most ever! This does not include non-member shoppers. The store is doing well! A big salute to our hard-working staff is in order here.
We're successful because we've improved. That success will attract outside competition. Can we better ourselves while competing with outsiders? Yes, we have to. Improvement invites competition and improvement will answer competition. Doing a better job now prepares us for the future.
What will that future be- a bigger store, a second store, relocation? We've got about two years to figure it out- maybe less. We need input from you. After all, it's your store. Send ideas and comments to outreach@openharvest.coop. We are also looking at surveying the membership and meeting with focus groups.
An involved membership is the key. Find your way to do that. Shop here more, volunteer, fill up the suggestion box- whatever! There's lots to do. Find your niche and get started. You may find it a lot of fun.
Tip of the day: Grab a dictionary and look Cooperative- it sounds good to me!
